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presented by Craig Phifer, PT, MHA
Financial: Craig Phifer receives compensation from MedBridge for this course. There is no financial interest beyond the production of this course.
Nonfinancial: Craig Phifer has no competing nonfinancial interests or relationships with regard to the content presented in this course.
Satisfactory completion requirements: All disciplines must complete learning assessments to be awarded credit, no minimum score required unless otherwise specified within the course.
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Craig Phifer, PT, MHA
Craig is an owner and the CEO of Rehabilitation & Performance Institute, a private practice with offices in Kentucky, Indiana, and Illinois. Craig believes that high-quality personalized care, professional flexibility, and profits can all exist together. He recognizes this approach empowers both therapists and patients. Craig serves as the assistant managing editor of Impact Magazine…
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1. Digital Care Options and the Evolution of Patient Expectations
We explore the options available for providing digital care and highlight the expectations patients have for rehab therapists.
2. Meeting People Where They Are
This chapter provides practical strategies to understand and communicate with patients about digital care.
3. Digital Engagement: Specific Communication Strategies to Drive Outcomes
Learn and implement key words at key times to enhance the patient experience while using digital care.
4. Implementation and Measuring the Impact of Digital Care
This chapter provides tips for therapists to overcome the inertia of current patterns of practice that don’t utilize digital care and methods of measuring the impact of making these changes.
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